Thank you for accessing the Spruzza website [spruzzamist.com] the Site.  We respect your privacy and have taken several steps to protect your personal information.

Our site provides visitors to access information about Spruzza the company, our products and the science behind the benefits of cooling. In the interest of improving our website, our company and our products we may request and collect and use both anonymous and identifiable personal information. This Privacy Policy explains the approach we take in using and protecting the information we gather from you on our Site. By using this Site you are consenting to this Privacy Policy.

What we collect

User Provided Information: Spruzza may request information from you that falls into three categories:

  • Personal Demographic information
  • Information about you as a cyclist
  • Transactional Information in order to complete the purchase of a product or products.

Some of the information requested is voluntary while others is mandatory in order to complete a transaction. If you choose not to provide the mandatory requested information we may be unable to complete that intended activity.

We may collect personally identifiable information when you:

  • Place an order from our Site
  • Return an item or request an exchange
  • Inquire about products or services
  • Create an account at our Site
  • Sign up for email updates or to receive our newsletter and/or promotional offers
  • Enter a contest
  • Are referred to us through a sales or marketing promotion, or
  • Participate in a marketing survey, promotion or event

The personal information we request/collect on our Site is on a voluntary basis; however visitors are not required to give such information in order to access many portions of our Site. Personal information may include without limitation, name, address, phone number, e-mail address, billing information and credit card number. A users personal information may be used for purposes of receiving and processing an order through the site, shipping and returns and customer satisfaction reviews. We also use visitors personal information to share news about our company, products, news and events, assist in marketing products, services, certain promotional activities and to improve the content of our Site.

When someone visits our Site, our web servers automatically gather information that allows the Site to communicate with the visitor’s computer during the visit. We may use any of the following information: the number of visits to the Site, which parts of the Site visitors select, IP address, domain type, browser type and the date and time of day. This type of information does not disclose personally identifiable information that would permit us to identify or locate visitors.

What we use it for

We use both the personal and aggregated and usage information we collect for multiple purposes. For example, we collect this information for purchases, fulfilling orders and prizes, information requests, customer surveys, product returns, tracking / validating our compliance with internal policies as well as federal, state and local laws. We may also use individual and aggregate information collected for company, product and website enhancements or improvements.

Spruzza will try to provide you with an opportunity to decline this service [requested information] when such information is requested from you online. If you later decide you would rather not receive this information, or you would like to opt out of any other information request or distribution, you may also update your account information on the applicable portion of this Site or simply reply to any email sent to you by clicking the UNSUBSCRIBE link imbedded in our emails.

Lastly we may use your information and activity on the Site to resolve disputes, troubleshoot problems and enforce our Terms of use.

Cookies

  • If yes – make sure we know what we hope to track and what value it will deliver to us

Security

The security of all personally identifiable information associated with users of this Site is of great concern to us. We employ a variety of security measures to maintain the safety of your personal information. Once we receive the transmission of personal and confidential information we use reasonable efforts to ensure its security on our systems. When credit card information is transmitted we use SSL encryption technology. Any account information you enter on this site is password protected so that only you can access it. Do not divulge your personal password or user identification to anyone. In spite of reasonable security measures no data transmission over the internet can be guaranteed 100% secure.

  • How much detail to include:
  • Do we store credit card data?
  • What is the relationship with Spruzza, our processing agent and the credit card company?

Non-disclosure

Spruzza does not sell, trade, rent or otherwise provide your personal data to third parties without prior permission from you. Our definition of “third parties” does not include the following types of entities: Spruzza, licensees, retail affiliates, shipping partners [UPS or Fed Ex], website hosting partners or other parties that may assist us in operating this website. Spruzza may at its discretion share aggregate [non-identifiable] with certain third parties for advertising, marketing and promotional purposes.

Third party links

Please be aware that our Site and email communications may contain links to other websites on the internet that are owned and operated by third parties. The information practices of those websites linked to our Site are not covered by this Privacy Policy and, therefore we are not responsible for the content or privacy policies of websites to which our Site links. We encourage you to review the privacy policies of other websites.

Online policy only

The majority of information we collect is through the Site, and this Privacy Policy applies only to that online collection of personal information. Personal information may be obtained from or about you from certain offline sources such as phone calls, faxes or letters. Information collected from a phone call will be collected, entered and stored only as necessary to place an order, handle your specific transaction request or answer your question. Such information will be treated in a manner like that obtained online [encryption technology].

Public forum

Any information you submit in a public forum [e.g. blog or social network such as Spruzza’s FB page or Twitter account] can be read, collected or used by us or others and could be used to personalize your experience. You are responsible for the information you choose to submit in these instances. We do attempt to monitor user-posted content, but such user posted material is not subject to this Privacy Policy and you should exercise caution when deciding to disclose personal information.

Contact us

If you have any questions, concerns or disputes over our Privacy Policy or claims involving Privacy please contact us at info@spruzzamist.com.

Children

We are in compliance with the requirements of COPPA [Children’s Online Privacy Protection Act] and we do not knowingly collect personal information from anyone under the age of 13.

California Online Privacy Protection Act compliance

We have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. All users of our Site may make any changes to their personal information which we possess at any time by following the link in any email sent by us to remove or edit their personal information.

Changes and updates to this Privacy Policy

If you choose to visit our Site, your visit and any disputes over privacy are subject to this Privacy Policy. We reserve the right to change this Privacy Policy at any time without notice except as otherwise provided here. Please check back periodically to see if our Privacy Policy has been updated. Your continued use of this Site constitutes your agreement to the terms of this Privacy Policy and any future versions of this Privacy Policy.